Welcome to Adaptations Wellness. This Privacy Policy outlines our practices regarding the collection, use, and protection of personal information. Our goal is to safeguard your privacy while providing a personalized and valuable service.

Types of Information Collected

We collect various types of personal information, including:

• Name and Contact Details: This includes your first and last name, email address, telephone number, and other contact information that allows us to communicate with you.
• Health Information: We gather information related to your health to provide personalized healthcare services.
• Transaction and Billing Information: This includes information necessary to process payments and fulfill services.

Method of Information Collection

We collect information through several methods:

• Direct Interactions: You may give us your information by filling out forms, communicating with us via phone calls, emails, or otherwise engaging with our services.
• Automated Technologies or Interactions: As you interact with our website, we may automatically collect technical data about your equipment, browsing actions, and patterns.

Purpose of Data Collection

Your information is collected to:

• Provide healthcare and wellness services.
• Manage our relationship with you, including providing customer support and billing for services.
• Inform you of changes to our services or policies.
• Ensure the content from our site is presented in the most effective manner for you and your device.

Data Security Measures

We are committed to protecting the security of your personal information. We use appropriate technical and organizational measures to prevent unauthorized access, loss, misuse, or alterations of your data.

Data Sharing

• Phone numbers obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
• We may share your data with service providers who assist us with administering our services.
• We may disclose your personal information where required by law or to enforce our own legal rights.

User Rights

You have the right to:

• Access personal information we hold about you.
• Request that we correct any incorrect or incomplete data.
• Ask us to delete or remove personal information where there is no good reason for us continuing to process it.
• Object to the processing of your personal data.

Contact Information

If you have any questions about this Privacy Policy or our treatment of your personal information, please write to us by email at [email address] or by post to [postal address].

SMS Terms and Conditions

Phone numbers obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

Introduction

Adaptations Wellness offers SMS services to enhance communication and support for our clients. This section outlines the terms and conditions of our SMS communications.

Types of SMS Communications

Upon consenting to receive text messages, you may receive messages related to appointments, health updates, and occasional promotions. Standard messaging disclosures apply.

Message Frequency

The frequency of messages may vary, typically 3-5 messages per day across all users. This frequency increases when a conversation is initiated by the patient.

Opt-In Method

Consent to receive SMS messages is obtained verbally during a call initiated through our website. You will be asked to agree explicitly to receive texts, with an understanding of message frequency and potential data rates.

Opt-out

You can opt-out at any time by replying STOP to any received message. Opting back in is possible by replying START to resume communications.

Standard Messaging Disclosures

For assistance, text HELP or contact us.

Message and data rates may apply.

To opt out, text STOP at any time.