Listen. Understand. Heal

(830) 876-2210

PRIVACY POLICY

Adaptations Wellness is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information.

Mobile opt-in, SMS consent, and phone numbers collected for SMS purposes will not be shared or sold to any third parties for marketing purposes.

1. Introduction

Adaptations Wellness provides functional medicine and holistic health services. This Privacy Policy explains how we collect and use your data, especially when using our website, services, and communication systems.

2. Types of Information Collected

We may collect the following types of personal information:

• Full name

• Email address

• Phone Number

• Health-related information

• Appointment history

3. Method of Information Collection

Information is collected via:

• Online forms on our website

• Verbal communication (e.g, during phone calls or appointments)

• SMS opt-in interactions

• Contact request or newsletter sign-ups

4. Purpose of Data Collection

Your information is used to:

• Provide Personal Care

• Schedule and manage appointments

• Send service-related updates (e.g., appointment reminders)

• Respond to inquiries and provide support

5. Data Security Measures

We implement physical, administrative, and technical safeguards to protect your information against unauthorized access, misuse, or disclosure.

6. Data Sharing

We do not sell or share your personal information with third parties for marketing purposes. Your information may be shared only with trusted service providers necessary to deliver our services, under strict confidentiality agreements.

7. User Rights

You have the right to:

• Access the personal information we hold about you

• Request corrections to your information

• Request deletion of your data (when applicable)

• Withdraw your consent to communication at any time

8. Contact Information

If you have any questions about this policy or how your data is used, please contact us at:
Email: [Insert email address]
Phone: (210) 237-8920

SMS Terms and Conditions

Adaptations Wellness uses SMS messaging to communicate important information related to your healthcare. By providing your mobile number and opting in, you agree to the following terms:

1. SMS Consent Communication

Adaptations Wellness provides functional medicine and holistic health services. This Privacy Policy explains how we collect and use your data, especially when using our website, services, and communication systems.

2. SMS Types of SMS Communication

If you have consented to receive SMS messages from Adaptations Wellness, you may receive:

• Appointment Reminders

• Follow-up messages related to your care

• Billing Notifications or questions

Please note: We do not send promotional or marketing text messages.

3. Message Frequency

Message frequency may vary depending on your care needs. Typically, you may receive up to 5 messages per week related to appointments, care coordination, and billing. If you initiate a conversation, frequency may increase.

4. Potential Fees for SMS Messaging

Standard message and data rates may apply. These charges are determined by your mobile carrier and may vary depending on your service plan or if messages are received internationally.

5. Opt-In Method

You may opt-in to receive SMS messages from Adaptations Wellness by:

• Submitting an online form on our website

During the opt-in process, you will be informed of the message frequency, possible fees, and how to opt out.

6. Opt-Out Method

You can opt out of SMS messages at any time by replying STOP to any message. No further messages will be sent once you opt out. You may also contact us directly to request removal.

To resume messages after opting out, reply START.

7. Help

For help with our SMS service, reply HELP to any message or contact us directly:

8. Standard Messaging Disclosures

Message frequency may vary

Message and data rates may apply

You can opt out at any time by texting STOP

For assistance, text HELP or visit our [Privacy Policy] and [Terms of Service]

Contact Us Today to Schedule an Appointment!

OUR HOURS: Tuesday and Thursday by appointment, 9am - 2pm

(830) 876-2210