At Adaptations Wellness, we are committed to protecting the privacy and security of our clients’ information. This Privacy Policy outlines the types of information we collect, how it is used, and the measures we take to protect your privacy when you use our services, including any texting and messaging services provided through RingCentral.

Information Collection and Use

Personal Information: We collect personal information that you voluntarily provide to us when you register for our services, schedule an appointment, or communicate with us. This may include your name, contact information, health history, and treatment preferences. This information is used to manage your account, provide services, and communicate with you about your care.

Health Information: As a healthcare provider, we collect and manage health information necessary to provide you with appropriate care. This includes medical history, treatment records, and other health-related information.

Communications: We use RingCentral to facilitate texting and messaging services. These communications may include appointment reminders, health tips, and responses to your inquiries.

How We Protect Your Information

We implement a variety of security measures to maintain the safety of your personal information when you submit or access your personal information. These measures include encryption, access controls, secure communication channels, and physical security practices.

Data Sharing and Disclosure

Confidentiality: We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or serving you, so long as those parties agree to keep this information confidential.

Legal Requirements: We may disclose your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.

Service Providers: We may share your information with service providers who perform services on our behalf, such as RingCentral for messaging services. These service providers are prohibited from using your information for any purposes other than to provide this assistance and are required to protect personal information disclosed by us and to comply with the general privacy principles described in this Privacy Policy.

Texting and Messaging

When you opt-in to our texting and messaging service through RingCentral, you agree to receive communications from us, which may include appointment reminders, health updates, and promotional messages. You can opt-out of receiving these messages at any time by following the instructions provided in those messages.

Changes to Our Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices and service offerings. If we modify our Privacy Policy, we will update the “Last Updated” date and such changes will be effective upon posting.